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Credit limits and alerts

Configure internal limits and interpret the advisory status and exception queue.

Last updated: 2026-09-13

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Internal limits

A limit is a merchant-owned control for one company and currency. It is not a bank decision, a credit score or a promise about a customer's ability to pay. Store the limit only when the merchant has decided which exposure it should cover.

The available amount is calculated transparently as:

available = limit − qualifying outstanding

The result stays in the same currency as the limit and its qualifying receivables. A missing or mismatched currency does not get silently converted.

Statuses

The app uses a small, explainable status set:

  • GOOD — qualifying exposure is within the configured limit;
  • WATCH — the configured threshold calls for attention;
  • OVERDUE — one or more qualifying balances are overdue; and
  • LIMIT_EXCEEDED — qualifying exposure is above the configured limit.

These statuses organise a merchant's review queue. They do not make an automated lending, collections or checkout decision.

Exception review

Use the exception queue to inspect over-limit companies, balances more than 30 days overdue and orders missing a usable due date. Open the underlying company and orders before contacting a customer or changing a commercial decision.