NF / Support / Shopify
Customer Data Health
Getting started
Customer Data Health is a Shopify admin app for merchants who need a clearer customer database without handing decisions to an opaque cleanup script. It scans the fields needed for quality checks, explains each finding, previews a correction or merge, and applies changes only after the merchant confirms them. The app does not verify identities or addresses against external registries and does not provide legal or privacy advice.
Support articles
- Getting started
Connect a store, run the first scan and review findings before any customer data change.
- Scan and review findings
Understand the scan lifecycle, issue explanations and safe review boundary.
- Review duplicate candidates safely
A practical workflow for deciding whether two customer records should be corrected or merged.
- Privacy and retention
What the app processes, why it is needed and how store-scoped data is removed.
- Uninstalling and deletion
Revoke access and request removal of the store's Customer Data Health records.
FAQ
Will Customer Data Health change customers automatically?
No. Scans and previews are read-only. A correction or merge is applied only after the merchant reviews the proposal and confirms it explicitly.
Customer Data HealthDoes the app verify customer identity or address deliverability?
No. It detects patterns in the supported Shopify customer fields. It does not verify identities or addresses against external registries.
Customer Data HealthWhat customer information is processed?
The app processes the fields required for duplicate and quality detection, such as name, email, phone and address data, within the installed store's tenant boundary. It does not use the data for advertising or sell it.
Customer Data HealthCan I request deletion?
Yes. Shopify privacy events, uninstall handling and the NarrowForge deletion process remove the store-scoped app records when the request is verified.
Customer Data HealthStill need help?
Include your store or site URL, the period or issue, and one example. Never send passwords or API keys.
Contact support