BatchDesk for JSM — Security

Access model

BatchDesk for JSM operates within Atlassian and requests only the permissions its documented job requires: Bulk-create Jira Service Management requests. If a feature would need broader access, the feature is redesigned or dropped — not silently granted.

Data handling

Operational data is limited to what the product needs to function (see the product privacy policy). No sale of customer data, no advertising use, encrypted transport throughout.

Vulnerability handling

Report security issues affecting BatchDesk for JSM via the support form (category Security) or the process on our security page. Reports are acknowledged and handled with coordinated disclosure.

What we don't claim

We do not claim SOC 2, ISO 27001 or similar certifications for BatchDesk for JSM. If that changes, scope and dates will be stated here. [Placeholder — requires legal review.] confirm audit or assessment status with the team before launch.

Last updated: 2026-08-20.